How to create Private link for your event?

A private event link allows you to share your event with a select audience only. This is useful for scenarios like private invitations, pre-sale access, or exclusive experiences.

🎥 Video Guide

📌 Before You Start

• Private links are not searchable on search engines
• To fully hide your event, restrict ticket sales to Box Office only
• Private links bypass restrictions like:
  • Access codes
  • Sales end date
  • “To Be Announced” events
• Once a transaction is attempted:
  • The link cannot be deleted (only disabled)
• Sales tracking:
  • Only tracks tickets sold via the link
  • Refunds do not reduce the count
• Only General Promo Code discounts are supported
• QR codes can also be generated for sharing

🛠️ Step-by-Step Instructions

Step 1: Access Private Link Settings

• Go to Box Office
• Select your event
• Click Promote (top right)
• Choose Private Link

Step 2: Create a New Link

• Click Create Link

Step 3: Configure Your Private Link

• Enter a name for the link
• Select a performance (if your event has multiple dates)

Choose Inventory Type:

Held Inventory

• Shows only seats reserved using hold codes
• Multiple hold codes can be selected

Open Inventory

• Shows all available seats
• If no holds exist, full capacity is available

Optional: Add Discount

• Select a General Promo Code to apply a discount
• The discount is automatically applied to this link

Step 4: Save the Link

• Click Save
• Your private link will be generated and ready to share

Step 5: Share via Link or QR Code

• Share the private link directly
• Or download and share a QR code

Step 6: Track Performance

• Monitor:
  • Tickets sold
  • Revenue generated
• To disable the link:
  • Turn off the Status toggle

⚠️ Important Notes

• Private links cannot be deleted after usage, only disabled
• Sales data includes only tickets purchased via the link
• Refunded tickets are not deducted from totals

💡 Final Tip

Use private links for VIP audiences, early access campaigns, or controlled ticket distribution without exposing your event publicly.